Configuring a SiteGround IMAP email account in Outlook / Office 365

Oct 1, 2022 | Email, Microsoft, Office 365, Outlook, SiteGround

Instructions on how to set up your SiteGround Email using Outlook / Microsoft Office 365.

 

Microsoft Outlook Tutorial

 

Outlook / Office 365 Email Configuration

To add an email account in your Microsoft Outlook, open the application and navigate to File > Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.

C Me Online SiteGround IMAP email settings

On the new window that opens click New.

C Me Online SiteGround IMAP email settings

Then type in your  email address, select Advanced options and select/check “Let me set up my account manually”.  Select Connect.

C Me Online SiteGround IMAP email in Outlook

Outlook will then display the Advanced setup screen. Select IMAP (or POP, but this tutorial covers IMAP).

C Me Online Outlook Advanced email setup IMAP SiteGround

You will be prompted to enter your password for the new email account. After entering the password, select Connect. Outlook will attempt to connect to the email account. You will be notified if it connects.

Otherwsie, you may see the “Something went wrong” screen.

Something went wrong Outlook IMAP email SiteGround

Select Change Account Settings. This will allow you to check all of the Incoming and Outgoing email settings and compare these with the email settings you were provided with, by C Me Online. Make any settings changes as required, and then select Next.

If the settings are correct, you will be notified that the account was successully added.

 

Manually configure Outlook

To add your email account to the latest version of Microsoft Outlook first click on the File menu and then on Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.

C Me Online SiteGround IMAP email settings

To begin, click on New on the new window that opens.

C Me Online SiteGround IMAP email settings

A new window will appear where you should input your full email address. Click on Advanced options and click on the checkbox for Let me set up my account manually. Then click Connect. On the next step select POP or IMAP depending on the protocol you want to use to connect. 

C Me Online Outlook Advanced email setup IMAP SiteGround

Now you need to fill in the appropriate information about your email account. Here’s a brief explanation of the different fields and what you should add in them:

  • Incoming mail section
    • Server: check the exact hostname to use with each of your mail accounts in your Site Tools > Email > Accounts, choose the preferred email account and go to kebab menu > Mail Configuration and select Manual Settings tab;
    • Port: if you chose IMAP – use 993, if you chose POP3 – use 995;
    • Encryption method: SSL/TLS;
    • Require logon using Secure Password Authentication (SPA) – leave unchecked;
  • Outgoing mail section
    • Server: check the exact hostname to use with each of your mail accounts in your Site Tools > Email > Accounts, choose the preferred email account and go to kebab menu > Mail Configuration and select Manual Settings tab;
    • Port: use 465;
    • Encryption method: SSL/TLS;
    • Require logon using Secure Password Authentication (SPA) – leave unchecked;

You can also find the exact settings to use with each of your mail accounts with your Outlook in your Site Tools > Email > Accounts, choose the preferred email account and go to kebab menu > Mail Configuration and select Manual Settings tab.

C Me Online IMAP email settings SiteGround with Outlook

Click Next and input the password for your email address. After that click Connect.

If the information you provided is correct the email account should be added to your Outlook.
 

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