Instructions on how to set up your SiteGround Email using Outlook / Microsoft Office 365.
Microsoft Outlook Tutorial
Outlook / Office 365 Email Configuration
To add an email account in your Microsoft Outlook, open the application and navigate to File > Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.
On the new window that opens click New.
Then type in your email address, select Advanced options and select/check “Let me set up my account manually”. Select Connect.
Outlook will then display the Advanced setup screen. Select IMAP (or POP, but this tutorial covers IMAP).
You will be prompted to enter your password for the new email account. After entering the password, select Connect. Outlook will attempt to connect to the email account. You will be notified if it connects.
Otherwsie, you may see the “Something went wrong” screen.
Select Change Account Settings. This will allow you to check all of the Incoming and Outgoing email settings and compare these with the email settings you were provided with, by C Me Online. Make any settings changes as required, and then select Next.
If the settings are correct, you will be notified that the account was successully added.
Manually configure Outlook
To add your email account to the latest version of Microsoft Outlook first click on the File menu and then on Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.
To begin, click on New on the new window that opens.
A new window will appear where you should input your full email address. Click on Advanced options and click on the checkbox for Let me set up my account manually. Then click Connect. On the next step select POP or IMAP depending on the protocol you want to use to connect.
Now you need to fill in the appropriate information about your email account. Here’s a brief explanation of the different fields and what you should add in them:
- Incoming mail section
- Server: check the exact hostname to use with each of your mail accounts in your Site Tools > Email > Accounts, choose the preferred email account and go to kebab menu > Mail Configuration and select Manual Settings tab;
- Port: if you chose IMAP – use 993, if you chose POP3 – use 995;
- Encryption method: SSL/TLS;
- Require logon using Secure Password Authentication (SPA) – leave unchecked;
- Outgoing mail section
- Server: check the exact hostname to use with each of your mail accounts in your Site Tools > Email > Accounts, choose the preferred email account and go to kebab menu > Mail Configuration and select Manual Settings tab;
- Port: use 465;
- Encryption method: SSL/TLS;
- Require logon using Secure Password Authentication (SPA) – leave unchecked;
You can also find the exact settings to use with each of your mail accounts with your Outlook in your Site Tools > Email > Accounts, choose the preferred email account and go to kebab menu > Mail Configuration and select Manual Settings tab.
Click Next and input the password for your email address. After that click Connect.
If the information you provided is correct the email account should be added to your Outlook.
